New aggregated insights just released Learn more →

What counts as a journey?

How we attribute touchpoints to a user

Written by Trace Team Updated 04-03-26

A journey is a sequence of touchpoints (sessions and channels) that we attribute to a single user or anonymous visitor. We use first-party cookies and probabilistic matching to stitch sessions together.

You can explore individual journeys in the Journey explorer from your site dashboard.

Still need help?

Contact our support team and we will get back to you as soon as we can.

support@usetrace.io