AI credit checkout flow

1. Start purchase from Settings → AI Credits.
2. Complete checkout.
3. Return to dashboard.
4. Confirm credits posted to your balance.

If checkout does not complete

• Close and restart checkout from the same site workspace.
• Confirm your payment method is active.
• Check if any billing holds or bank blocks occurred.

Past-due and grace behavior

• Past-due states can temporarily limit paid features.
• During grace windows, restore payment quickly to avoid service impact.
• If your plan downgrades after non-payment, update payment and re-upgrade as needed.

Troubleshooting

• Charged but no credits: wait briefly, refresh, then contact support with transaction time.
• Repeated checkout cancellations: try another browser/device and confirm card verification steps.
• On-demand unavailable after payment issue: resolve past-due status first.