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For agencies

How to sell attribution to a client

Our four-step pitch, our pack to send afterwards, and what to say if they have questions.

The pitch

1
Open with the question they cannot answer

Ask which channel made them money last month. Most clients guess, and the guess comes from whichever platform report they read last.

2
Show them one real journey

Bring a journey from a client already on Trace, or the one in the sample report. One conversion, every touchpoint in order, with the visits Trace saw marked apart from the ones it inferred.

3
Put it on the retainer, not on a separate tool

You can add it as its own line, attribution reporting at £250 a month, so the client sees what they are paying for. Or fold it into the retainer and raise the fee, so the report is simply part of working with you.

4
Send the report before they ask for it

Schedule the white label report for the first working day of the month, with one line at the top in your words: what you changed last month and what the journeys show it did.

The sales pack

COMING SOON
One-page client explainer
Pitch deck
Email to existing clients
Sample monthly report
Objection sheet

One email when the pack is ready. Nothing else.

If they push back

The client says
“We already have Google Analytics.”
You say

GA tells you the last click. Trace shows the whole path before it, and which parts it saw directly. Bring one of their journeys and show the difference.

The client says
“Is this tracking our customers?”
You say

No. Trace measures journey patterns, not individuals. No third-party cookies, no profiles, and it is built for the Data Protection Act, UK GDPR, the DUAA and CCPA.

The client says
“How accurate is it?”
You say

Not one hundred percent, and we will not pretend it is. Trace shows how much of each journey it saw directly and how much it inferred, so you know which numbers to lean on and which to treat as a guide.

In short

This pack is for agencies introducing Trace to a client. The pitch, what to send afterwards, and answers to the questions that come up. Take what is useful and put it in your own words. See how agency plans and pricing work, or what a client gets in a report.

Ready to put your first client on Trace?

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