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Ecommerce attribution when three platforms claim the same sale

Ecommerce attribution that pieces together the full path a shopper takes before they buy, across every visit and every channel.

Journey timeline for one ecommerce order (demo account), in Trace

All the dashboards disagree, and most of them are wrong

Your Meta dashboard says it drove the sale. So does Google. So does the affiliate. Add up what every platform claims and you have sold your product two and a half times over.

Meanwhile the sale that took six weeks, four visits and a discount code from an email nobody has opened since June gets filed under the Direct channel.

So when it comes to deciding where next month's budget goes, you are working from numbers you cannot fully stand behind. Every channel makes its case, and the spend that is genuinely earning its place looks much the same as the spend that is not.

That costs you in both directions. Budget stays in channels that cannot prove their worth, and budget is held back from channels quietly doing the work.

Platform-claimed conversions versus Trace-reconstructed journeys, same period, in Trace
Channel path view: most common paths to purchase, in Trace

See the whole path, not the last click

Someone finds you on TikTok in July. They search your name in August. They buy in September, after a retargeting email. Three platforms will each take the credit for that one sale. Trace joins those visits together and shows you the order it really happened in.

Every visit in the journey, not just the last click before checkout.
Built for shoppers who take days and weeks to decide, not minutes.
Fewer sales end up filed under the Direct channel, because Trace traces them back to where they really started.

Know how much of your revenue you can explain

Coverage is the share of your revenue Trace can explain with tracked evidence. Real orders only, each one tied to the visits behind it.

Most tools hand you a number and let you assume it is correct. Trace shows you the revenue it can stand behind, the revenue it cannot, and what is holding your coverage back.

Trace follows journeys, not people. It never needs to know who your shoppers are.
Anyone who has not agreed to be tracked is only ever counted in a total. Nothing personal is stored.
Where there is a gap, Trace tells you how big it is instead of quietly filling it in.
Coverage page: tracked versus untracked revenue, in Trace
Reporting view: the monthly review summary, in Trace

Spend against evidence, not assertion

Once you can see the real path, and know how much of your revenue Trace can explain, the monthly spend decision gets easier. You stop arguing about whose dashboard to believe.

Try the question the other way round. Of everything you sold last month, how much can you tie back to the marketing that earned it? For most stores that is an uncomfortable number, and it is their own number, not one we made up.

See which channels keep turning up in the journeys that end in a sale.
See what a customer was really worth, instead of what three platforms each claimed.
Move budget into the channels that are quietly earning it, and watch sales follow.
Set up in an afternoon, with the tools you already use
One snippet, or the Shopify app and WordPress plugin. Connect your ad platforms and see the real path behind your next sale.

Built for how people buy online

MAR
APR
MAY
ONE JOURNEY · 9 WEEKS

Long decisions

Shoppers who browse for weeks before they buy. A first visit in March and an order in May are the same journey.

FIRST ORDER£32
RETURNING£120
NEW AND RETURNING, APART

Repeat customers

First-time buyers and returning buyers counted separately, not lumped in together.

EmailSAVE10
Affiliate1 of 4 visits
CREDIT WHERE IT IS DUE

Discount codes and affiliates

Placed in the journey where they belong, rather than taking credit for the whole sale.

WEEK BY WEEK

Peak season

See what really carried Black Friday once the dust has settled.

Proof, not promises

Every number on this page comes from a named source, with the date we checked it. We hold our own marketing to the same standard we are asking of yours.

“Pull quote from a verified pilot customer goes here, once written permission is on file.”
Slot 6 · Claim needed · Source: pilot interview + written permission
In short

Ecommerce attribution follows a shopper across every visit and channel before they buy, so one order is credited once instead of three times over, with order values from your own store. See the journeys behind each order, or how much of your revenue Trace can explain.

Put next month's budget where it will make you the most money.