Privacy Policy

1. Introduction

Trace ("we", "our", "us") operates the trace.so website and provides attribution software services ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

2. Information We Collect

Personal Information

We collect information you voluntarily provide when creating an account, subscribing to our service, or contacting us:

• Name, email address, and company information
• Billing and payment information
• Communication preferences
• Support and customer service interactions

Usage Information

We automatically collect information about your use of the Service:

• Log data and analytics
• Device and browser information
• IP address and location data
• Feature usage and interaction patterns

3. How We Use Your Information

We use your information for:

• Providing and improving the Service
• Processing transactions and sending related information
• Sending marketing and promotional communications
• Responding to your inquiries and customer support
• Complying with legal obligations
• Monitoring and analyzing platform security

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data to another provider
• Objection: Object to certain processing activities

6. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@usetrace.io