Where to manage credits
Go to Settings → AI Credits for balance, top-up, and cap controls.
Buy a credit pack
- Click Buy credits.
- Select a pack size.
- Complete checkout.
- Return to settings and confirm your updated balance.
Configure monthly caps
- Enable on-demand credits.
- Pick your monthly cap.
- Save settings.
- Revisit cap settings when team usage changes.
Recommended operating routine
- Review credit usage weekly.
- Keep a small prepaid buffer even if on-demand is enabled.
- Raise cap temporarily during launches or campaign spikes.
Troubleshooting
- Checkout completed but credits not visible: refresh settings and wait briefly for payment confirmation.
- Cannot change cap: verify account permissions and billing status.
- Frequent cap hits: switch to a higher cap and update internal usage guidelines.